Privacy Policy for Household Budget Guide

This policy describes how Household Budget Guide at wexarolentia.sbs protects your personal information and upholds privacy rights for families in South Africa.

Information We Collect

We collect limited data to provide relevant support, resources, and responses to your enquiries.

• Personal details such as your name, city, and contact information you share for communication purposes.
• Form details outlining the reason for contacting us, as well as your preferences for communication.
• Technical data such as browser type and pages visited for site optimisation, not for profiling.
• Feedback you provide when suggesting topics or requesting guides and templates.

How We Use Your Information

Information is only used for communication, providing resources, or improving our website.

• Responding to your enquiries, questions, or requests using your preferred contact method.
• Tailoring budgeting tools, guides, and templates to better reflect family needs.
• Supporting website development and troubleshooting of visitor issues.
• Sharing important updates about new resources, if you opt in for notifications.

Our Legal Basis

We comply with South African privacy law when collecting any personal data.

Your consent and communication forms the legal ground for all data processing. We only retain data as long as needed for responding to your request or supporting your access to guides.

Information Sharing

We do not sell or share your details except as legally required or to trusted service providers under confidentiality.

• Should a third-party help provide a template or resource, only essential info will be used, and only with your consent.
• Legal obligations may require information sharing to cooperate with requests from authorities.
• Anonymous site usage analytics may be shared in aggregate for website improvement.

Data Security

We maintain physical and digital safeguards to protect your information from unauthorised access, loss, or misuse. All personal data is stored securely using industry best practices and only accessible to authorised staff.

Your Rights

You have clear choices regarding your personal information under South African law.

• You may review, update, or request access to your personal data held by us.
• Withdraw consent or request deletion of your data for most communication purposes.
• File a complaint with the relevant data protection authority, should you have a privacy concern.
• Opt-out of any notifications or informational updates at any time.

Cookies and Tracking

We use essential and analytics cookies to support site function and improve user experience. You can control cookie preferences in your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

To exercise your privacy rights or ask a question, please use our secure Contact Us form. Your enquiry will be reviewed directly by our privacy team.

Policy Changes and Updates

Updates may occur to reflect legal or operational changes. We will post revisions promptly and encourage regular policy review.